Ingrid Leonard
Assistant Secretary, Choice & Transparency
Department of Health and Aged Care
Ingrid Leonard is the Assistant Secretary of the Choice and Transparency Branch, which is responsible for a number of Aged Care’s quality reforms, including Star Ratings, the National Quality Indicator Program, and the Aged Care Quality Standards. Ingrid has over 25 years’ experience in the public sector, with the last 7 years at the Department of Health and Aged Care. Ingrid has also worked at the Department of Finance and the Australian Prudential Regulation Authority.
SESSION
11:00
Panel: How Effective is the Star Rating System Proving in Raising Care Standards: How Could the System be Improved?
Enhancing the star rating system to foster collaboration and transparency: Exploring how we can use the system to drive improvements and create a unified industry approach.
Latest insights from the star rating system: Driving continuous care improvements: Highlighting key learnings and strategies to use the system for advancing care quality.
Bridging quality care, workforce dynamics, regulations, and star ratings: Identifying opportunities to harmonise these elements for better outcomes in aged care.